Crisp
Chat web y bandeja de atención al cliente
Made in the EU
Price: From €0
0 votes
European alternatives to Zendesk.
There are 7 European alternatives to Zendesk, a tool from Estados Unidos (Atención al cliente), with each company’s country and compliance in plain sight.
The alternatives
Userlike
Chat web y mensajería para atención al cliente
Made in the EU
Price: From €0
0 votesZammad
Sistema de tickets de código abierto
Made in the EU
Price: From €9
0 votesDeskpro
Helpdesk en la nube o instalado
Price: Free trial
0 votesTrengo
Todos los canales de atención en una bandeja
Made in the EU
Price: From €299
0 votesTidio
Chat en vivo y chatbots para pequeñas tiendas
Made in the EU
Price: From €0
0 votesAnswu
By NativeEU
Respuestas automáticas por WhatsApp para negocios.
Made in Spain
Price: Paid only
0 votes
Why look for a European alternative to Zendesk?
Zendesk belongs to a company headquartered in the United States. Under the 2018 CLOUD Act, US authorities can require companies under their jurisdiction to hand over data they control, even when it is stored on European servers. A provider headquartered in Europe with no US parent is not subject to that law: the contract and the data stay under the GDPR and European courts.
6 are from companies headquartered in the European Union and 1 from other European countries, such as Switzerland, Norway or the UK, with their own legal framework: each listing says so.
What to check when choosing
For customer support, check which channels it brings into one inbox (email, chat, WhatsApp, phone), whether it has a knowledge base and how it charges per agent.
Alternatives to other tools
The alternatives, by directory category
- Customer support (7)
Questions.
Why look for a European alternative to Zendesk?
Zendesk belongs to a company headquartered in the United States. Under the 2018 CLOUD Act, US authorities can require companies under their jurisdiction to hand over data they control, even when it is stored on European servers. A provider headquartered in Europe with no US parent is not subject to that law: the contract and the data stay under the GDPR and European courts.
What European alternatives to Zendesk are there?
There are 7 in the directory: Crisp, Userlike, Zammad, Deskpro, Trengo, Tidio, Answu. They come from Francia, Alemania, Reino Unido, Países Bajos, Polonia, España.
Which is the most voted European alternative to Zendesk?
None has votes yet. The 7 alternatives will be ranked by the votes of the people who use them.
How do I know whether an alternative to Zendesk complies with my country’s rules?
Each listing separates what the maker declares from what we have accepted with the URL where we checked it. Only what is accepted counts as verified.
Suggest an alternative.
Do you know another European alternative that is not listed here?
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